FAQ

1) Sizing:

We offer sizes from S-XXL for most of our products. However please refer to each individual product for the available sizes. You may also refer to the size chart at the end of each product page for the measurements.

 

2) Delivery

Orders below $80 is subjected to a delivery fee of SGD$4.

Orders above $80 will enjoy complimentary shipping services.

We target to deliver your orders within 3-5 working days. Please take note, all orders will only be processed and delivered on weekdays. Any orders made after 6PM on Friday will only be processed on the following Monday.

We do not deliver to: All military camps & bases, Surrounding islands, Jurong Island and Changi Cargo Complex.

We highly recommend contacting us prior to placing an order if you have any questions or doubts. We'd be happy to clarify any enquiries you may have!

Shipping to Malaysia, Brunei and Indonesia will be at a flat rate of $12.

 

3) Exchange & Returns:

We do not accept refunds.
Exchange and returns to be made within 7 days from purchase date (subject to stocks availability). All products must be returned in their original packaging,  unused and in a sellable condition. For a smoother transaction, please include all printed email receipts together with your returns.

We do not however accept refunds / returns / exchanges on any sale items purchased.

Please email us at info@thekattandco.com for further assistance on your returns and exchanges.